- Simple, clear language and visualizations help residents make sense of complicated processes like code enforcement and building permits. With fewer questions from residents, agency staff have more time to focus on their work.
- By pulling information directly from your existing enterprise systems, residents can stay up to date with automatic email alerts about what’s happening with properties in their neighborhood.
- Our analytics dashboard provides high-level insights about your agency’s performance and geographic trends to help you make more strategic, data-driven decisions.
Benefits for Constituents
Residents have answers at their fingertips in language they understand, saving them a visit to City Hall.
Track multiple properties at a time and stay on top of all your projects with real-time alerts.
Benefits for Government
Measure the progress of your initiatives at a glance with citywide analytics and visualizations.
Collaborate more effectively across departments with property information centralized in one place.
Use it for... Building Permitting
Building and development are critical drivers of economic prosperity in any city. Civic Insight eliminates costly delays by demystifying the permit approval process and making timely information available when it’s most important.
"What they've done very successfully is taken a very complicated process and broken it down into three easy steps: where am I in the process, what’s coming next, and when am I going to be done?"
— Peter Pirnejad
Director Of Development Services
City of Palo Alto, CASee Civic Insight in action in Palo Alto >
Use it for... Code Enforcement
We all have a vested interest in seeing our communities thrive. By getting everyone on the same page about the City’s current efforts, Civic Insight helps residents, City staff, and local organizations work together more effectively to enhance the quality and value of their communities.
"BlightStatus [Civic Insight] is incredibly important... We hear over and over from the public how simple, beautiful, and easy it is to use."
— Denice Ross
Director Of Enterprise Information
City of New Orleans, LASee Civic Insight in action in New Orleans >
In the Press
"[One of the] best open data releases of 2013"
"This is what innovation and change in government looks like"
“A new kind of more productive communication between [citizens
and City Hall]”
Watch our profile on PBS NewsHour: